Privacy Policy

Last updated: 21 July 2026

This Privacy Policy explains how Sun Software Market collects, uses, stores, shares, and protects personal information when you visit our website, create an account, place an order, contact us, submit a review, or otherwise use our services.

Sun Software Market is operated by Sun Software LLC. Sun Software LLC is responsible for the personal information collected through this website.

Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

  • Your full name
  • Billing and shipping addresses
  • Email address
  • Telephone number
  • Account login and profile information
  • Order history and product selections
  • Payment and transaction information
  • Return, refund, and replacement information
  • Messages, enquiries, reviews, and customer-service communications
  • IP address, browser type, device type, operating system, and website activity
  • Cookie preferences and similar technical information
  • Any other information you choose to provide to us

Payment information is generally collected and processed by the payment provider available at checkout. We do not normally receive or store your complete payment card number.

How We Collect Your Information

We may collect personal information when you:

  • Visit or browse our website
  • Create or manage a customer account
  • Add products to your shopping cart
  • Place or pay for an order
  • Request a cancellation, return, refund, or replacement
  • Contact us with a question or complaint
  • Subscribe to email or marketing communications
  • Submit a review or other website content
  • Accept, reject, or manage cookies

Certain technical information may be collected automatically through cookies, server logs, website security tools, analytics services, and similar technologies.

How We Use Your Information

We may use personal information to:

  • Process, confirm, prepare, and deliver orders
  • Process payments, cancellations, refunds, and transaction records
  • Create and manage customer accounts
  • Communicate with you about orders, payments, deliveries, and returns
  • Respond to questions, enquiries, complaints, and support requests
  • Manage returns, refunds, replacements, and product issues
  • Maintain the functionality and security of our website
  • Detect and prevent fraud, misuse, unauthorized transactions, and security incidents
  • Understand website usage and improve our store and services
  • Maintain business, accounting, tax, and transaction records
  • Comply with applicable legal and regulatory requirements
  • Send marketing communications where permitted and where you have not opted out

Reasons for Processing Personal Information

Depending on the circumstances and applicable law, we may process personal information because:

  • It is necessary to complete or manage a transaction you requested
  • It is necessary to operate, maintain, protect, or improve our store
  • It is necessary to comply with applicable laws or legal obligations
  • You have provided consent for a particular activity
  • We have another lawful and appropriate business reason for processing it

Where processing is based on your consent, you may withdraw that consent by contacting us or using the available website controls.

Payment Information

Payments may be processed by third-party payment providers made available during checkout.

These providers may collect and process payment details, billing information, device information, and fraud-prevention data according to their own privacy policies and legal responsibilities.

We recommend reviewing the privacy information provided by the selected payment provider before completing your purchase.

How We Disclose Personal Information

We may disclose relevant personal information to service providers where reasonably necessary to operate our store, process transactions, provide customer support, or fulfil orders.

These service providers may include:

  • Payment gateways and transaction-processing providers
  • Delivery companies, couriers, warehouses, and logistics providers
  • Website hosting and technical-support providers
  • E-commerce and order-management platforms
  • Email, communication, and customer-service providers
  • Analytics, security, fraud-prevention, and website-performance providers
  • Marketing and advertising providers where those services are enabled
  • Professional advisers, including accountants, insurers, and legal advisers
  • Government authorities, regulators, courts, or law-enforcement agencies where disclosure is legally required

Service providers may receive only the information reasonably necessary to perform the services for which they have been engaged.

We may also disclose information where reasonably necessary to investigate fraud, enforce our policies, protect our legal rights, protect the safety of users, or respond to a lawful request.

Business Transfers

If Sun Software Market or Sun Software LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be reviewed or transferred as part of that transaction, subject to applicable law.

Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to:

  • Keep the website and shopping cart functioning
  • Remember account sessions and website preferences
  • Maintain website security and help prevent fraud
  • Measure website traffic and performance
  • Understand how visitors interact with the website
  • Support marketing or advertising features where enabled

Some cookies are necessary for the website to function. Other cookies, including analytics and advertising cookies, may be optional depending on applicable law and the tools used on our website.

Where available, you can manage cookie preferences through our cookie banner or your browser settings. Disabling certain cookies may affect the operation of some website features.

Analytics and Advertising

We may use analytics tools to understand website traffic, visitor interactions, device information, and store performance.

If advertising features are enabled, advertising providers may use cookies or similar technologies to measure campaigns, display relevant advertisements, or understand interactions with our website.

Under certain state privacy laws, some advertising-related disclosures may be considered the sale or sharing of personal information or processing for targeted advertising, even when no money is exchanged.

Where applicable, you may request to opt out by using the available cookie controls or contacting us at info@sunsoftwaremarket.com.

Marketing Communications

We may send promotional emails or other marketing communications where you have subscribed or where otherwise permitted by applicable law.

You may unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us at info@sunsoftwaremarket.com.

Unsubscribing from marketing communications will not prevent us from sending necessary service messages concerning your account, orders, payments, deliveries, returns, refunds, or website security.

How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

  • The nature and sensitivity of the information
  • Whether you maintain an active customer account
  • Order, payment, shipping, and transaction requirements
  • Tax, accounting, and legal record-keeping obligations
  • Fraud-prevention and website-security requirements
  • Returns, refunds, disputes, complaints, or legal claims

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

How We Protect Personal Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, database, payment system, or internet transmission can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account password and for notifying us if you suspect that your account or personal information has been accessed without authorization.

International Processing

Some website, payment, hosting, analytics, delivery, or technical service providers may process or store personal information in locations outside your state or country.

Where applicable, we will take reasonable steps to use service providers and processing arrangements that provide appropriate protection for personal information.

Your Privacy Rights

Depending on your state of residence and whether an applicable privacy law covers our activities, you may have the right to:

  • Confirm whether we process your personal information
  • Request access to personal information associated with you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a portable copy of eligible personal information
  • Opt out of certain targeted advertising, sales, sharing, or profiling activities
  • Withdraw consent where processing is based on consent
  • Appeal a decision concerning an eligible privacy request
  • Exercise your rights without unlawful discrimination or retaliation

These rights are not absolute and may be limited by applicable exceptions. For example, we may need to retain certain information to complete an order, maintain transaction records, detect fraud, comply with the law, or establish or defend legal claims.

Submitting a Privacy Request

To submit a privacy request, email info@sunsoftwaremarket.com with the subject line Privacy Request.

Please include:

  • Your full name
  • The email address associated with your account or order
  • The type of request you are making
  • Relevant order or account information, where applicable

We may request additional information to verify your identity before completing a privacy request. Any verification information will be used only for reviewing and responding to the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may ask for evidence that the agent has permission to act for you.

Appealing a Privacy Decision

Where applicable law provides a right to appeal, you may appeal a decision by replying to our response or emailing info@sunsoftwaremarket.com with the subject line Privacy Appeal.

Please explain why you believe the decision should be reconsidered and include the details of your original request.

Browser Privacy Signals

Certain browsers or extensions allow users to send privacy preference signals, such as a request to opt out of the sale or sharing of personal information.

Where required by applicable law and supported by our website technology, we will process recognized browser-based opt-out signals.

Children’s Privacy

Our website and household products are intended for a general audience and are not directed specifically to children under the age of 13.

We do not knowingly request personal information directly from children under 13. If you believe that a child has submitted personal information to us without appropriate permission, please contact us so that we can review the matter and take appropriate action.

Third-Party Websites

Our website may contain links to websites, applications, payment services, or other resources operated by third parties.

We are not responsible for the privacy practices, security, availability, or content of third-party services. We recommend reviewing the privacy policy of any external website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technologies, business practices, or legal responsibilities change.

The updated version will be published on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

Contact Us

For privacy questions, requests, or concerns, please contact us using the following details:

Email: info@sunsoftwaremarket.com

Phone: +1 (XXX) XXX-XXXX

Address: 1111 FM 1485, Office 4048, Conroe, TX 77301, United States